Last updated: 16th May 2025

At JW Venue Consultancy, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit www.jwvenueconsultancy.com or contact us directly.

1. Who We Are

JW Venue Consultancy is a venue-sourcing agency registered in the IFZA Free Zone, Dubai. We help companies in Dubai, the UK, and beyond to find the perfect venues for their events.

2. Information We Collect

We collect personal information that you provide through our website contact form or when you email us directly. This may include:

Full name

Email address

Phone number

Company name (optional)

Any other information you choose to provide

3. How We Use Your Data

We use your data solely to:

Contact you regarding your enquiry

Provide venue recommendations

Connect you with a chosen venue (with your consent)

Send relevant follow-up communication (not marketing emails)

We do not create user accounts or profiles, and we do not sell or share your data for marketing purposes.

4. Sharing Your Data

We may share your contact information with a venue only after you have selected it and explicitly agreed to be introduced. We do not pass your data to any other third parties.

5. Cookies & Tracking

Our website may use cookies or basic analytics tools, but no tracking tools are intentionally used beyond standard website hosting or performance monitoring. If this changes, we will update this policy accordingly.

6. Data Transfers

Some of our systems or service providers may be based outside your country. By submitting your data, you agree to the potential international transfer and storage of that information.

7. Data Retention

We keep your personal information for as long as necessary to fulfil the purpose it was collected for. Currently, this data is stored in a password-protected internal spreadsheet and may be retained indefinitely unless a deletion request is made.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you

Ask us to correct, delete, or update your data

Withdraw consent to contact you at any time

To exercise these rights, please use the contact form on our website or email us directly.

9. Data Security

Your data is stored securely in password-protected files. We take appropriate measures to ensure your information is not lost, misused, or accessed without authorisation.

10. Children’s Data

We do not knowingly collect information from children under the age of 13. If we become aware that we have received such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For any questions about this policy or your data, please contact us using the form on our website: www.jwvenueconsultancy.com